Episode 1: Disarming Guests
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Secrets of Selling Revealed: Retail Sales Training Videos
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Are your RSAs still dropping your guests at the first sign of resistance?
This is called catch-and-release which is a common, but fatal behavior in retail.
π₯ In my Retail Sales Training Videos, I break down the art of disarming guestsβa game-changing technique proven to STOP walking the consumers who visit your store guarded and dismissive (which is about 80% of retail shoppers).
Most interactions in retail sales start & end with responses like:
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βIβm just looking.β πͺ¦
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βThis is our first stop.β πͺ¦
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βIβm not buying today.β πͺ¦
π βIβm just killing timeβseeing what you have.β πͺ¦
These lines often deflate your RSAβs, leaving guests to wanderβand opportunities lost.
But with the right approach, you can control the conversation from the beginning and rewrite the narrative!
In My Retail Sales Training Videos, youβll learn how to:
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Break through a guestβs guard with a friendly, non-business related greeting
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Build instant rapport without sounding phony or scripted.
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Transition seamlessly into a productive sales engagement.
This proven strategy works for home furnishings retailers looking to BOOST conversion rates and create MORE sales opportunities with less customer interactions by improving customer engagement.
π§Dead Man Walking is what we refer to loose guests wandering around without assistance.
WHY? Because the average consumer bases most of their decisions on price when no-one is around to help them see value in your product.
The only way to close more sales is to create more meaningful engagements, and without disarming the guest first youβll continue to leave money on the table and burn precious opportunities that you probably spent thousands of dollars towards driving through your doorsβ¦Donβt waste them
For more FREE sales tips forged exclusively for furniture retailers π CLICK HERE